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Senior Solution Architect

Staffbase · Berlin; Chemnitz, Sachsen; Dresden, Sachsen; Köln, Nordrhein-Westfalen; München, Bayern

Full time On site
description Job Description
<div class="content-intro"><h3><strong>About Staffbase</strong></h3> <p>We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first <strong>AI-native Employee Experience Platform</strong>. Our<strong> industry-leading and award-winning agentic AI communications channels</strong> - intranet, employee app and email solutions - create engaging experiences that connect and empower employees.</p> <p>Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis–St. Paul, our diverse team of 550+ employees supports 1,500+ customers—reaching over 14 million employees—in transforming their employee experience.<br>We are proud to be a&nbsp;<strong data-stringify-type="bold">Unicorn</strong>&nbsp;company—privately valued at over $1 billion—demonstrating strong growth, innovation, and lasting impact in our industry. Together, we’re shaping the future of workplace communication.</p></div><h1><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><strong>Senior Solutions Architect</strong></span></h1> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Our biggest deals rarely end with the standard product. Prospects want Staffbase to fit into their system landscape, their processes, and their way of working, and that is where deals are won or lost. As a Senior Solutions Architect, you are the technical authority behind these deals in Europe. You validate what is feasible, design the architecture, and prove it with a working showcase. Then you hand it over to our Build team so it becomes a production solution. You'll work closely with Solutions Engineers, Account Executives, and Build, and you'll have a direct impact on how we win our most complex opportunities.</span></p> <h2><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><strong>What you'll be doing</strong></span></h2> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Joining strategic and technically complex opportunities in Europe early in the sales cycle, and support Solutions Engineers and Account Executives with solutioning, positioning, and technical credibility at executive and IT level</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Analyzing and validating integration and customization requirements of prospects, from custom widgets and plugins to scripts, API integrations, SSO setups, and AI/agent use cases</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Translating customer requirements into a clear solution architecture and a realistic scope, including effort, risks, and dependencies, so we only commit to what we can deliver</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Building proofs of concept and demo mock-ups, including through vibe-coding, that show prospects what their customized Staffbase experience will look like</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Working with our APIs, webhooks, extension points, and AI capabilities (including MCP and A2A) to show what's possible on the platform and where its boundaries are</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Acting as the link between the field and our Staffbase Build team (our Forward Deployed Engineers and developers): prepare clean handovers with documented requirements, architecture, and working prototypes, and give early feedback on feasibility and effort</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Advising on the technical parts of RFPs and security or architecture questionnaires for complex deals</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Building and maintaining reusable assets, reference architectures, and best practices for customizations that make the European Solutions Engineering team faster, and coach Solutions Engineers on deeper technical topics</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Bringing field learnings to Product and Build in a structured way, especially on recurring gaps in APIs, webhooks, and the plugin/widget framework, and help prioritize the improvements that directly win deals</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Sharing successful solution patterns with Solutions Engineering colleagues in other regions and pick up proven approaches from them</span></li> </ul> <h2><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><strong>What you need to be successful</strong></span></h2> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Degree in computer science, information systems, or a related field, or equivalent practical experience</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">5-8 years of experience in a customer-facing technical role such as solutions architecture, solutions engineering, forward deployed engineering, or technical consulting, ideally in a SaaS or enterprise software environment</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Proven track record of supporting complex, high-value enterprise deals, from requirements validation and architecture to scoping and handover</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Strong developer background: you can build working prototypes in JavaScript/TypeScript (React or similar), Node.js, or comparable languages, and you know HTML/CSS well</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Deep understanding of integration architecture: REST APIs, webhooks, authentication and identity concepts (OAuth, SAML, SSO, SCIM), and designing and debugging integrations in enterprise landscapes</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Solid knowledge of cloud technologies and SaaS architecture, including security and data protection requirements of large European enterprises</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Experience with AI-assisted development and vibe-coding tools, and the judgment to know when a prototype is good enough to show and what it takes to make it production-ready</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Ability to turn vague customer asks into a concrete, scoped solution, and to explain trade-offs to developers, IT leaders, and business stakeholders alike</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Strong executive presence and communication skills, with the confidence to lead technical conversations with CIOs, enterprise architects, and communications leaders</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Fluent German and English (C1 or higher), with the ability to hold customer conversations in both languages</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><strong>Nice to have</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Collaborative, proactive mindset: you work well with sales and engineering teams, take pride in a clean handover, and are comfortable traveling within Europe when needed</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Experience with enterprise systems and integration landscapes is a plus: Microsoft 365, SharePoint, SAP, Workday, ServiceNow, Jira, Entra ID/Active Directory, etc.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Experience with AI agent architectures (MCP, A2A)&nbsp;</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Experience with employee communications, intranet platforms, or low-code/no-code platforms</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Additional European languages, especially French or Spanish</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><strong>What you'll get&nbsp;</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><em>Competitive Compensation</em> - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan)</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><span style="font-size: 14pt; font-family: arial, helvetica, sans-serif;"><em>Flexibility </em>- we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><em>Recharge</em> - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><span style="font-size: 14pt; font-family: arial, helvetica, sans-serif;"><em>Support</em><strong> </strong>-<strong> </strong>we offer offering a company pension scheme</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><span style="font-size: 14pt; font-family: arial, helvetica, sans-serif;"><em>Volunteers Day</em><strong> </strong>- you’ll get one day off per year for supporting a social project</span></li> </ul><div class="content-conclusion"><h3><strong><img src="https://imgur.com/a/kIbq0q5" alt="" style="max-width: 100%;"></strong></h3></div>

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Solutions Engineering
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payment Salary: Negotiable
work Type: Full time
business Mode: On site
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